UPDATE: Widespread Xfinity Cable, Internet Outages Reported Across Bay Area - CBS San Francisco

SAN FRANCISCO (CBS SF) — An extensive Xfinity cable and Internet outage was reported across the Bay Area Monday night and early Tuesday morning, impacting a wide portion of the Bay Area.

The website DownDetector.com showed a spike in Xfinity outages reported shortly before 10 p.m. Upwards of 24,000 individual reported the outage according to the website, but rampant complaints on social media indicated that the outage was far more widespread, impacting customers in San Francisco and the Peninsula, the East Bay and the North Bay.

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The outage was widespread enough that the Marin County Sheriff tweeted out a reminder for residents not to call 9-1-1 to report or complain about their Internet outage and instead contact their provider.

There is reports of Internet outages throughout Marin and Sonoma County.

Please do not call 911 to ask why your Internet is out. Call your internet service provider. pic.twitter.com/Re5Eb560Gm

— Marin County Sheriff (@MarinSheriff) November 9, 2021

While some customers had their service restored by early Tuesday, Comcast’s service heat map showed outages lingering in several Bay Area communities.

Comcast is starting to get customers back up and running from the Bay Area wide internet outage.

Full restoration could take some time across the region.

Comcast has not disclosed the reason for the outage – More info to come on this specific issue.

— Mike McGuire (@ilike_mike) November 9, 2021

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By early Tuesday, more than 54,000 customers were reporting service disruptions.

So far, Xfinity/Comcast has not provided any information regarding the cause of the outage. Meanwhile, Xfinity’s outage webpage was extremely slow in loading.

Major outages were also being reported Tuesday morning in and around Philadelphia, near Chicago, in the Indianapolis area, near Detroit, in New England and in the Los Angeles area.

Sooooo… Comcast is down throughout the entire city of Chicago? Fun! The whole country? Even better! #comcastdown #comcastoutage

— Nicole Oppenheim (@namoagogo) November 9, 2021

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here is a map that shows the much wider scope of the Comcast outages on the east coast, there are some outages in Califonia but not as widespread pic.twitter.com/nysluNuHSS

— BREAKING NOW !! (@GRapidsnews) November 9, 2021

💥😡 Major Internet #outage detected: #Comcast in #Pennsylvania since 8:05 AM

🇺🇸 Live map and analysis
👉 https://t.co/SKti7Iwh6B

Retweet if down for you too#comcastcares #Comcastdown #Comcastoutage #nointernet #EarlyMorning pic.twitter.com/pOoFj4pe15

— Fing Internet Alert (@outagedetect) November 9, 2021

🔥 Considerable Internet #outage detected: #Comcast in #Indiana since 8:05 AM, impacting #Chesterton #MichiganCity #Griffith +14 areas

🇺🇸 Live map and analysis
👉 https://t.co/gaDruAUTFL#comcastcares #Comcastdown #Comcastoutage #nointernet #EarlyMorning pic.twitter.com/PaUe8USeuD

— Fing Internet Alert (@outagedetect) November 9, 2021

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